However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Renewing an older persons bus pass. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). This cookie is set by GDPR Cookie Consent plugin. You also have the option to opt-out of these cookies. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. However, you may not be allowed to use your bus pass on night buses i.e. This form can be completed and returned in the envelope provided with your form. How long will it take to get a bus pass following a renewal/application? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. How long will my new bus pass be valid for? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. What should I do? If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Disabled person's bus pass . The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Changes To Renewal Of Concessionary Bus Passes. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Further information. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. You will need to pay 10 to replace this pass. We apologise for any inconvenience that this situation may have caused you. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. current pass expires so pass holders dont need to do anything, just wait for a We send out renewed passes by the end of March. Age-related pass or vouchers. These are mostly people who have held a bus pass since at least 2008 and will now be . Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. How do I apply for a disabled persons bus pass? Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). A letter and a renewal application form will be sent to you automatically you can also use the application form below. If you have any problems using your card, it will be necessary for you to contact the bus company directly. You should continue to use your current pass, but then cut it up once your new pass arrives. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you dont provide us with evidence, your new pass will be delayed. If you do not have your current pass, then please contact us. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Forgotten your Username? Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Collecting an application form from your local library. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Using your card. A 5 administration fee will be required for a replacement bus pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. Your new pass will be not sent until a week before your old. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. 3 Post office. Where can I get a bus pass for an older person? Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Applicants can enter in their postcode online and will be given the contact details of their local council. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Passes that were automatically renewed should be received by 1st March 2023. Can I use my bus pass on National Express Services? By clicking Accept All, you consent to the use of ALL the cookies. This cookie is set by GDPR Cookie Consent plugin. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. new pass.. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. How much longer should the Sun remain in its stable phase? We will post your renewed bus pass 18days before the old one expires. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. It tells you about: Bus passes are issued for up to five years. Free travel before 9.30 am on infrequent services. If you cannot apply online for any reason please contact us. The county council will not reimburse you for any charges levied by medical specialists or advocates. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. What time can I use my bus pass outside of Gloucestershire? If your pass has been stolen, you should call 0345 200 0388 to replace it. All content 2023 Southend-on-Sea City Council. What do I do with a bus pass which is no longer needed? No. Disability-related passes can be valid for 1 - 5 years. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Apply for your bus pass by visiting the GOV.UK website. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. You will receive your pass by post within 5 working days. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Unable to drive for reasons of medical fitness. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. What happened to the baby in Joy Luck Club? Your browser does not allow scripting so some of the features of this page may not work. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. In the unlikely event that your pass does not arrive, you should call. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). The expiry date will normally be five years from your birthday. Click or tap the rating which best represents your experience. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You can apply for a disabled persons bus pass if you are a Medway resident. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Residents are. passes that expire between January and March are in the process of being issued Call us on 0345 200 0388 for an application form or for assistance completing one. I have not had an automatic renewal what do I do? Your older person's bus pass is valid for four years. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY The new pass is free. Can I use my bus pass on Park and Ride Services and Airport Transport Services? An older persons bus pass has exactly the same benefits as a disabled persons pass. My new bus pass will not work when I place it on the smart card reader on the bus. What do I do about my concessionary bus pass? Analytical cookies are used to understand how visitors interact with the website. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Blackpool: Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. If you have an older person's pass that expires in the next two months renew online with the following links: -. applies to approximately 12,000 people, the vast majority of whom are For assistance with new applications: (Click the arrows below to reveal the answers). If you do not receive your new pass please contact our information line on 0345 600 0659. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Auto-renewal for an older person's bus pass. Major investment in boroughs schools continues! for staff to amend your details and arrange for a renewal pass. We also use cookies set by other sites to help us deliver content from their services. What are the 3 most important parts of a motherboard? Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. We also use third-party cookies that help us analyze and understand how you use this website. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Other Scottish passes arent accepted on the trams. So, to find out if you're eligible and where to apply, get in touch with your local council. What should I do? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information see www.gloucestershire.gov.uk/fairprocessing. Apply for a new age-related pass. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Apply for or renew your bus pass. Update or cancel a card. *A. This might be a letter confirming your eligibility and asking if you wish to renew. N94. You can start using your new pass immediately, just like you would with a new debit or credit card. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. . Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Necessary cookies are absolutely essential for the website to function properly. You will need to apply to this authority for a new pass. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. This cookie is set by GDPR Cookie Consent plugin. To get an older persons bus pass you must 2 Apply to your local council. When can I use my concessionary bus pass in Gloucestershire? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Will receive a renewal form, as evidence is required to obtain a new pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. These cookies will be stored in your browser only with your consent. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. 1 week before current vouchers expire. Freedom Pass expiring: How and when to renew London travel permits. You can renew your bus pass up to 8 weeks before it expires. In London, you can use your card on buses but not on the Underground Train services. 2 Are senior bus passes renewed automatically? My age-related pass has now expired but I have not received a new one. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. Daily fare: $2.00. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you have moved address since receiving your bus pass, please notify us of your new address . It is not valid in Wales* or Scotland. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. There is no need to contact us until we get in touch with you. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Calls from mobiles are likely to be considerably higher than those from landlines. You have moved since your last bus pass was issued and not informed us. Currently this is at age of 66. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you have not received your renewal form, please contact our information line on 0345 600 0659. The form will ask for a new passport-sized photo, which will be printed on their new card. Read and contribute to the 20 readers' comments . Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Can I use my OAP bus pass on trains? At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Our If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Find out which bus company you wish to comment about on our bus operator contacts page.