Can Human Sperm Fertilize A Goat, Articles T

Anyone can write a Trustpilot review. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. No way to recover tickets. Are Refundable tickets offered on Gift Voucher sales? ProductReview.com.au has affiliate partnerships. (This can normally be obtained from the transport companys website). Presented by: 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Breakdown A copy of the call out note froma nationalbreakdown recovery service. We use dedicated people and clever technology to safeguard our platform. I received an error message after purchasing tickets. A police report confirming details of the theft. Press J to jump to the feed. {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. If they mean no-shows, then so be it. . I want an refund, yet there is no way I can get it. Cannot add tickets to wallet. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. They rapidly charged my credit card, then didn't provide the tickets. Ticketek routinely mismanages ticket processing which should be simple. Why is this company even allowed to operate?????? Attendance at business meetings and business travel. means an unforeseen circumstance completely outside. Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. Three years after buying multiple tickets for a cancelled concert I still havent received a refund. If you've forgotten your account details, never fear we also . Frontier Touring, Special Guests: Maisie Peters and Budjerah. But the thing is, they didn't. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Budjerah: 6:00 6:30pm i spent 2 hours online and still didn't manage to secure tickets. Voluntary relocation or where you are changing employer for a new role. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. Privacy (data erasure request) IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Any translation of this document from English is for assistance and information only. means an unforeseen circumstance completely outside. Anyone has experience getting refunds from them or have advice on what I should do here? They ended up rejecting my application for a refund and closing it down entirely. Then I looked on Trustpilot at their reviews and really started to worry! This meant that I had to sit & concert was standing room only. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. We may consider other Emergency Circumstances at our discretion. Our integration means you can list tickets for resale directly from your Ticketek account. Clunky unhelpful booking site for Mary Poppins Melbourne. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I tried calling, emailing before the show, had I had a response we would have made the show. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? She made time to help & sort out the transfer of tickets to this area. Any reason for refund must not be foreseeable at the time. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> ?DO NOT BUY TICKETS FROM TICKETEK! I replied and asked for a direct line or email address to speak to management/no reply since. Like. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. to then often have to go to their desk at the venue to follow up the issues. Companies can ask for reviews via automatic invitations. Therefore, it's impossible to speak to an actual person. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Cool, just upload a goddamn police report. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. Buy guaranteed tickets for sold out events at a fair price. Lost a baby recently? Safe, Fast and Verified I'd be interested whether this is something the ACCC would be interested in. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! The best person in the world. The term "refundable" has a commonly understood interpretation and I would seriously question whether Ticketek's definition, and enforcement, fits within that. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. A copy of the travel warning from the Government Agency. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Why does Ticketek Marketplace charge fees? They rapidly charged my credit card, then didn't provide the tickets. It goes against our guidelines to offer incentives for reviews. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Proof that the passport has been reported to and cancelled by your Government Agency. Can I purchase multiple orders in one transaction? Where You have not been physically examined by aDoctor prior to the date of the Booking. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication I have now been trying for a refund for 6 months. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. Everybody else looks like a paedo. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. A copy of the letter requiring Jury Service. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is such scummy conduct. To read more about Covid-19 please visit our dedicated page here. Still waiting for my refund 6 months. Where You have not been physically examined by a Doctor prior to the date of the Booking. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Refunds & Exchanges Follow New articles New articles and comments. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? Fire A report from the fire service and/or police. A copy of a notice from the examination body, school, college, or university confirming the change of date. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. is cancelled, postponed or cannot be fulfilled by the. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. NEVER NEVER again. means cancellation or significant delay of flight(s) which. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. confirmation or our website for contact details. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Share. I sent a message via the website and got the pdfs a day or so later. Released a technology that is fully flawed just like the rest of the governing bodies around the world. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. The phone message also contradicts itself. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. Seven tries before I finally got my second choice of seats. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. They will do anything to hide from you. Adverse weather with no Government Agency warnings not to travel. Youmade an unsuccessful request for annual leave for the date of theBooking. Sell tickets directly from your Ticketek Account. etc.WHERE IS THE ACCOUNTABILITY? Poor service really. 2023 Trustpilot, Inc. All rights reserved. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Tixel is a safe ticket marketplace to trade tickets from Ticketek. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. I haven't received my order confirmation email. Suncorp Stadium Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! I reported the scam to my credit card provider! :(, tails, they sent an email saying they has processed the refund. Cutting-edge production the likes of which have never been seen before in Australia or New Zealand will see Ed perform in the round surrounded by fans, to some of the largest venue attendances ever. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. What can I do if my tickets are lost, damaged or stolen? Almost 90 days and still waiting for my refund back. Hopeless website. (Receipt required for Doctors note refund up to $100 or equivalent). Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Buy guaranteed tickets for sold out events at a fair price. Travel insurance and COVID-19: what you need to know. Never ever again. We may consider other Emergency Circumstances at our discretion. A copy of the travel warning from the Government Agency. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Forcing people to own smart phones is not giving people choice and freedom. Ticketek is selling for the following venues only. It's criminal and needs serious investigation. means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. The following words or phrases have the meaning shown below wherever they appear in bold in this document. etc. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. DO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or media Appalling and illegal to not meet their 10d refund policy Date of experience: October 06, 2022 Useful1 Share Advertisement LO LouShaBow 1 review AU Would I ever get the tickets! There is not one good review about this dodgy company. I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for a refund. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. What should I do? Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! I couldn't return to where I was, no progress, the booking system repeated itself, etc. Verification can help ensure real people write reviews about real companies. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Stick to Ticketmaster. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. Any temporary relocation for work must be for a period of at least 3 months. Safe, Fast and Verified Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Maisie Peters: 7:00 7:45pm Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. Conditions that are unpredictable and the event is more than two months in the future. Where the examination is being provided by a commercial business (not by an educational board). I can not believe in this day and age HOW BAD this company is. What is the Ticketek Marketplace Terms and Conditions for? I've bumped the ticket by responding as recently as January 2023. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? Might be worth looking into? We/Us/Our We are the Booking agent with whom You made the Booking. As it got closer to Christmas I started to worry, as they were to be presents. They gave me specific number to call to move tickets. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. They do but its retarded. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund.