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", "The plane crew were great but the check-in crew were not professional. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. All you need to bring is your confirmation code, confirmation email, credit card and ID, or passport. ", "Very poor communication with multiple delays. The PAC renamed the facility Newport News/Williamsburg International Airport in September 1990. Also the SiriusXM sound was of extremely poor quality. ", "Flight and service were fine. Seats were uncomfortable and have to pay for all snacks and drinks including water. My problem is I am flying with an 8 year old and 2 year old, I do not want to be split up. The audio over the PA system was difficult to decipher much of the time. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. Thanks so much! [27], In July 2022, Avelo Airlines announced new service from the airport. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. Save your time, money, and energy and DO NOT book with them. Flight crew was friendly and helpful. I was issued credits from Funjet and the agent failed to tell me that they expired (why do travel credits even expire when its YOUR money that wasnt used???) Both my wife and I could not access internet. On a flight that long the seats shouldnt be that close in proximity nor should larger passengers be allowed to sit in seats too small for their body type. As far as checking in 24 hours before that is not an option because I don't have a reservation number for (ta && ta.queueForLoad ? A flight to Norfolk International Airport will put you minutes away from the most famous beach in the state, Virginia Beach. We received three additional alerts making our total wait time at the airport 5 hours before we could approach the gate and board the aircraft. But it arrived quickly. There are a few things to keep in mind. ", "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip. ", "Flight was cancelled with no explanation why", "Crew was great. ", "Better meal options but I believe it was limited because the flight was so short. Answer 1 of 2: Hello, How is Frontier airlines? Thank you The next day, the bags showed up for the 3 people I was traveling with. ", "The crew was organized and professional. After Labor Day, Frontier planned to operate six days per week. Youcan skip the ticket counter line altogether and go straight to the security check if you checked-in online and printed your boarding pass! Not to exceed 62 linear inches (L+W+D) or weigh more than 40 lbs. I have had my 5 and 7 year olds split from us for a 24 hour (ta && ta.queueForLoad ? ", "Our flight was originally scheduled for departure at 7:45 PM. Unfortunately this was after landing from Milan at 1.30 with two small children so we had already had a very long day. Hotel management said they never heard of these costs!!!! No posts of extra snacks while waiting, or compensation or explanation of what caused the delay. [23][24], Beginning May 13, 2011, Frontier flights were operated with 162-seat Airbus A320s; as of September 12, 2011, Frontier was operating seasonal service. One laptop or purse included. ", "We had kids wound up from Disney and caused all kinds of problems. ", "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. We cudnt hear most of it.. Our flight was delayed, but only by half an hour. When the toilet paper ran out, I finally informed the attendant and they fixed everything. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. I can see having to pay for the seat to reserve it, and having to pay if I'm using 2 seats and the plane is full otherwise, but if the flight isn't full, I should be able to get a refund for one of the seats. I didnt want to bother anyone to ask how to shut it off so I just put up with it. ", "Lots of turbulence on the way up and the way down -- would have appreciated the pilot giving some notice about this helps to calm the nerves a little. Plane left on time and arrived early. The first runway was 220, a 3,500-foot (1,100m) runway, followed by 624 (later redesignated as 725). According to the Official Airline Guide, four airlines were serving the airport in early 1976 with nonstop or direct, no change of plane flights including Allegheny with McDonnell Douglas DC-9-30 jets from Boston, Hartford, Philadelphia and Providence; National with Boeing 727-100 and Boeing 727-200 jets from New York JFK Airport, Washington DC National Airport and nearby Norfolk; Piedmont with NAMC YS-11 turboprops from Atlanta, Columbus, OH, Florence, SC, New Bern, NC, Norfolk, Parkersburg, WV, Richmond, VA, Roanoke, VA and Washington DC National Airport; and United with Boeing 727-100 and Boeing 737-200 jets from Atlanta, Chicago O'Hare Airport, Moline, IL and Washington DC National Airport. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. But I was not able to choose my seat because I purchased an economy flight. ", "I love that they fly out of smaller airports. Made for a last minute headache during checkin. A new three-level parking garage opened in June 2007. ", "It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money). ", "Flight was delayed 2 hours. So far every flight taken by JetBlue this year has been late. The only thing I didn't like was that I'd wanted to book a return direct flight on American Airlines as well, but the price skyrocketed from a few hundred to over $2200, which is just outrageous, so I booked TAP Portugal instead. Ran out of snacks and beverage service. Then when finally boarded, sat at the gate much longer due to no push back crew. Newport News/Williamsburg International Airport, Feb. 1, 1976 Official Airline Guide (OAG), North American Edition, Newport News flight schedules. ", "Food is horrible at AA, in special breakfast! Also loved the size of the seats and the leg room that I had. Terrific crew. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. They kept my money and received reimbursement from the companies. Rick Aviation continues to operate inside the original passenger terminal, sharing space with Denbigh High School's Aviation Academy (serving over 350 high school students). If you haven't already purchased a seat, we recommend you choose one at check-in. Seat was uncomfortable. In 2019, the airport handled about 431,077 passengers. I canceled my trip to Jamaica, and they tried to keep my money. My experience with Funjet (specifically Delray Beach, FL) is horrible. ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! 8 years ago Save I would arrive at least 3 hours prior if you want seats together. This also contains your six-digit conformation code (don't forget to check your junk folder! ", "Really nice staff all the way through from gate agent to flight attendants. But I was luck that that people that were sitting with me were great. I don't think a more uncomfortable airline seat could possibly be invented. Everything else was good. The entertainment was mediocre. Yesterday, I introduced my readers to Frontier Airlines and gave a brief overview of the airline. A Nike missile air defense base, known as N-85, still exists on the property, though abandoned since the mid-1960s. there was no choice of movie because there was only the screen in the isle. Especially when the person chosen to speak has a heavy accent and its competing with other announcements. Being Florida, it rains. 2 hours before the flightArrive at the airport, 60 minutes before the flightBe checked in with boarding pass, 30 minutes before the flight Be at your gate. Take advantage of low pricing and in-flight perks on these exclusive flights, operated by quality carriers like Allegiant Air, Frontier Airlines, Sun Country Airlines, Swift Air, Viva Aerobus and Volaris. We cannot remove clothing when hot but can add clothing or blankets when cold. ", "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together. that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation.. we could not switch seats during flight", "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. Sign up to receive our free weekly newsletter. Enjoy unlimited savings all year with the Discount Den! On March 9, 2012, PHF's longtime largest airline AirTran Airways ceased operations at the airport due to their merger with Southwest Airlines (which was already serving nearby Norfolk International Airport). Allegiant Airlines also began jet service to the airport with flights to Orlando Sanford Airport but then ceased serving the airport by 2012. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Trenton and punta gorda airports are small, you have to walk to the plane. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. NEVER FLY WITH THEM. more, You seem to have JavaScript disabled. [citation needed]. ", "Great service. WE'VE GONE MOBILE. the plane was delayed for a repair and we had to sit on the plane for two hours before we took off. Ready to go? If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. [9][10][11][12] The airport led the nation in air service decline after deregulation and was facing severe financial difficulty. Why would I pay for travel insurance just to receive a credit, that makes zero sense. Prices are higher at check-in and at the airport. 4. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. ", "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. I decided to cancel instead of sending those without covid. ", "Food. To reach the Martinsville Speedway, you can book a flight to Richmond, then drive the distance (3h 6m) or book a commercial flight to Roanoke. I was in the middle seat between two large men breathing down on me while they slept. To explore the plantation owned by President George Washington, consider flying to either Ronald Reagan Washington National Airport or the Washington Dulles International Airport. When American airways changed the flight from 3.30 to 3.25, the 3rd party company failed to file for our updated itinerary so British air/American air bumped us to the next flight at 9.20pm. I recently reserved 3 rooms for our family vacation through a travel agent. DO NOT USE THEM! Staff was nice and accommodating. This is totally unacceptable and explains why the reviews and ratings for these companies are so low. Beloved for its crystal-clear blue waters, gorgeous stretches of white sand beaches and abundance of diverse wildlife, the Caribbean is an unmissable destination for travelers of all ages. Antiquated bins and electronics. Kindness goes a long way. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. Then up to the passengers on board whether or not they want to get out of the plane when it's raining. Is it possible to shut the screen off if you dont want to use It? Thank you, you have successfully subscribed to our newsletter! Please do your homework and dont use them. They are also every discriminatory at that airport also, especially the people who work at JetBlue. On February 4, 2012, PAC announced that Frontier would resume year-round lights operating daily effective May 22 through Labor Day that year. Re: Frontier charter through Funjet-seating for family? Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. When I finally got to my seat someone was in it.. And I had no place to put my carry on.. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. Overall not a good experience", "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience", "Couldn't get onto internet. Seats are narrow so glad im not a heavier person", "Late departure without any explanation. This topic has been closed to new posts due to inactivity. Crew handled weather delay well. An average nonstop flight from the United States to Virginia takes 2h 58m, covering a distance of 910 miles. Unsubscribe easily. Horrible experience. The seats are so narrow that I had a very uncomfortable flight, and I am a "normal size". Not accommodating or caring at ALL. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. ", "The crew was okay. It seems that checking on that stuff was not part of their routine. Customer service should have trumped their rules in this instance. Staff was courteous and the food was fine. While on vacation, no less. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. ", "PIE airport does not have a lane for TSA pre-check so be prepared to wait in the long security lines with everyone else. Also sharing the original terminal building is a local squadron of the Civil Air Patrol, which maintains several CAP airplanes at the airport. [32], The airport is served by various taxi companies, including Orange, American, Yellow, Best, and All City. Delta, American Airlines & WestJet fly the most frequently from the United States to Virginia. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel, Best round-trip prices found by our users on KAYAK in the last 72 hours. My suggestions to improve customer satisfaction based on my experience would include the following 1. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. The package included a direct chartered flight on Viva Aerobus. It was like they were on so motion. Also, crew member on departure from Fwb was a real sweetheart. Restroom was dirty. Tried to call the 800# the day before and was on hold for 45 mins when I gave up. ", "Delayed several times. E-boarding pass was nice. My only consolation was that the middle seat was empty. By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. ", "There was a dog barking the entire time that disturbed everyone. If you need some extra help with the check-in process, our customer service agents are always available to help you with traditional counter check-in, available in all airports. Deposits on AeroMexico, American Airlines, Alaska Airlines, Copa Airlines, Delta Air Lines, Sun Country Airlines, United Airlines and Bahamas Air are now as low as $250 per person on bulk fares to Mexico, Caribbean, or Central America with Apple Vacations, Funjet . Thanks! To check out where the president calls home, book a flight to Dulles International Airport. This is absolutely unreasonable and inexcusable made even worse that we had already had a very long journey from Milan to JFK with two small children. I finally received a check for $143 from TripMate for reimbursement for incidentals for the "delayed" bag. In May 2020, in response to the COVID-19 pandemic, Delta suspended its thrice daily service to Atlanta. Today I want to dig deeper in the airline and explain Frontier Airlines fare classes and the benefits to each class. The airline will begin with flights to Orlando and Fort Lauderdale in October 2022. Checked Bags We'll carry it for you. I have been lied to over and over again from this company. Frontier Airlines began nonstop service from Newport News in 2010 as the airport was finishing a $23 million renovation. ", "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. ", "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. 60 minutes (international flights) NOTE: Mobile and Web check-in ends 60 minutes prior to departure.